Last Updated: January 29, 2026
This Privacy Policy describes how EZM Diamonds ("we," "us," or "our") collects, uses, and shares information about you when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information you provide (name, email, shipping address) when you make a purchase or create an account. We also automatically collect analytics data including IP address, device type, browser information, and browsing behavior to improve our services.
2. How We Use Information
We use your information to:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Improve website performance and user experience
• Send order updates and shipping notifications
• Send optional promotional communications (with your consent)
• Prevent fraud and maintain security
We never sell your personal data. We only share information with:
• Shipping carriers to deliver your orders
• Secure transaction processors
• Analytics tools to understand site usage
• Fraud prevention services to protect against unauthorized activity
All third-party partners are contractually obligated to protect your data.
We use cookies to enhance your shopping experience, including:
• Essential cookies for site functionality and shopping cart
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings
You can manage cookie preferences through your browser settings.
We use industry-standard security measures to protect your information:
• SSL/TLS encryption for all data transmission
• Industry-standard compliance for secure transactions
• Regular security audits and monitoring
• Secure data storage with access controls
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request data portability
To exercise these rights, contact us at support@ezmdiamondsnyc.com.
7. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Questions About Privacy?
If you have any questions or concerns about this Privacy Policy, please contact us.